Shipping policy
Shipping Policy
Thank you for shopping with Southern Oak Boutique!
All of our products are made to order and shipped directly from our trusted production partners. Because each item is custom-made just for you, please allow time for production before your order ships.
Processing Time
Thank you for shopping with Southern Oak Boutique!
All of our products are made to order and shipped directly from our trusted production partners. Because each item is custom-made just for you, please allow time for production before your order ships.
Processing Time
- Most orders are processed within 2–7 business days.
- During holidays or periods of high demand, processing may take a little longer.
Shipping Time
After your order has been produced, shipping typically takes:
After your order has been produced, shipping typically takes:
- United States: 3–7 business days
- International shipping times vary by destination.
Please note that shipping estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive an email with tracking information so you can follow your package’s journey.
Multiple Packages
If your order contains multiple items, they may arrive in separate shipments because they may be produced and shipped from different facilities.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. Southern Oak Boutique is not responsible for packages delivered to an incorrect address provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We’ll work with our production partner and shipping carrier to help resolve the issue as quickly as possible.
If you have any questions about your order, please contact us and we’ll be happy to help!
Order Tracking
Once your order ships, you will receive an email with tracking information so you can follow your package’s journey.
Multiple Packages
If your order contains multiple items, they may arrive in separate shipments because they may be produced and shipped from different facilities.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. Southern Oak Boutique is not responsible for packages delivered to an incorrect address provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We’ll work with our production partner and shipping carrier to help resolve the issue as quickly as possible.
If you have any questions about your order, please contact us and we’ll be happy to help!